Communicating with our neighbors

ExxonMobil Pipeline Company’s communications with our neighbors may include phone calls, mailings, or direct outreach by a project representative.

As our work proceeds, ExxonMobil Pipeline Company will communicate directly with landowners and community members to provide updates on our work and answer questions. We are committed to engaging in a meaningful dialogue to explain how this work will be completed safely to promote reliable pipeline transportation while minimizing inconvenience to the community and disturbance to the environment.

We value your comments and questions. Inquiries or feedback regarding our work can be made by:

  • Submitting a question or comment through this website
  • Submitting feedback directly to your project representative 
  • Calling the toll-free phone number (available 24 hours per day, 7 days a week) at 1 (888) 804-4788
  • Sending an email to

When an inquiry is received or feedback provided, a project representative will respond promptly.

The safety of the community, our employees, the environment and our operations are our top priority, and we appreciate your patience as we complete this work.